Return & Refund Policy

At BORN PRETTY, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return unused and unopened products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Securely

  Ensure the items are in their original packaging and safely secured in a shipping box to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return label or use a trackable shipping service to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.